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- Publishing & Newsrooms Get help with Releases, Official Statements, Newsrooms, publication review or an existing order. Typically responds within one business day. Get publishing support
- Account & technical support Get help with signing in, profiles, settings, verification or a technical issue. Typically responds within one business day. Get support
- Plans & sales Talk to us about Media.com plans, Organization access, Newsrooms and publishing needs. Contact sales
- Partnerships & advertising Explore Global Partnerships, Media Ads and other commercial opportunities. Explore opportunities
- Press & media inquiries Contact the Media.com communications team for company information, interviews or media requests. Send a media inquiry
- Trust, safety & legal Report content, appeal a decision, raise a privacy concern or submit a legal request. Find the right process
TRUST, SAFETY & LEGAL
Each of these has its own process.
These matters are handled through controlled workflows that keep the record they need. None of them goes to a general mailbox.
- Report content or a profile Flag a publication, profile or Newsroom for review against the Publication Standards.
- Appeal a decision Ask for a moderation or verification decision to be looked at again.
- Verification questions How identity and organization verification works, and what is required.
- Privacy requests Access, correction and deletion requests, and how personal information is handled.
- Rules and policies The Publication Standards and the policies every publication is reviewed against.
- Transparency reporting What Media.com publishes about enforcement and requests it receives.
Intellectual property and formal legal notices are covered in the Terms. Security researchers should use the reporting route in the Trust Center.
PARTNERSHIPS & ADVERTISING
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