Media.com Support
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Getting Started
Understand Media.com and set up your account.
11 articles
Verification & Identity
Confirm who is publishing, for people and organizations.
26 articles
Releases
Publish official press releases from a verified organization and manage them from one place.
34 articles
Statements
Publish an official position, response or clarification from a verified source.
14 articles
Organizations
Establish your organization and manage who can act for it.
12 articles
Newsrooms
Bring your official news, Statements, media information and resources together.
19 articles
Publishing & Content
Write, upload, edit and manage everything you publish.
16 articles
Profiles & Account
Your profile, your handle, your sign-in and your security.
30 articles
Billing & Plans
Purchases, receipts, credits, subscriptions and refunds.
14 articles
Trust & Safety
The rules, how they are enforced, and how to appeal.
11 articles
Troubleshooting
When something on Media.com is not working.
5 articles
Three ways to publish at the source.
Releases announce news, Statements put a position on the record, and a Newsroom is where both live. Each has its own guide.
Releases
Publish official company news and announcements from a verified organization.
Learn about Releases
Statements
Publish an official position, response or clarification from a verified source.
Learn about Statements
Newsrooms
Bring your organization official news, Statements, media information and resources together.
Learn about Newsrooms
Rules, enforcement and appeals
Support explains how to do things. The Trust Center is the authoritative statement of the rules themselves.
Still need help?
Contact Media.com Support and we’ll direct your enquiry to the right team.
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