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Katie McMaster

Katie McMaster

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Yahoo Finance

Katie McMaster was unable to access her money for days due to two innocuous transactions.

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    snippetAu.finance.yahoo.com

    The 35-year-old told Yahoo Finance she had to verify her identity over email and had to reply with her full name, date of birth and mobile number.

    Katie McMasterKatie McMaster

    I still can't believe one of the largest online banks in the country can ask for customers to verify their personal details by email.

    Accurate
By Katie McMaster