Fact Checking Rules of Engagement
Introduction
At Media.com, we are committed to ensuring the accuracy and trustworthiness of the information shared on our platform. While we verify user profiles to enhance accountability, we recognize that not all content may be free from misinformation.
We respect diverse opinions but will take action if any user-generated content threatens to harm our users or the wider public.
How We Detect Misinformation
Media.com uses smart tools and user reports to spot potential misinformation. If a user comes across content that seems false, misleading, harmful, or could negatively influence others, we encourage them to report it.
How We Review Content
When content is flagged, Media.com’s moderation team reviews it. Depending on the situation, they may choose to:
- moderate the content;
- review it via a third-party fact-checker;
- remove it if necessary; and/or,
- may not fact-check or moderate the content if it doesn’t seem harmful or misleading. The final decision rests with our Content Moderation team.
Media.com’s Fact-Checking Process
We work with a team of independent, impartial fact-checkers that adhere to global standards. They use reliable sources, data analysis, and expert opinions to verify content. Content that gains a lot of attention is more likely to be fact-checked.
Actions We May Take
If content is found to be false, misleading, or harmful, we may:
- add labels warning users about potential misinformation;
- limit the content's visibility;
- share credible information alongside the content;
- remove the content;
- warn or suspend the user that posted the content; and/or,
- permanently block accounts for repeated violations..
Appeals Process
If you believe a moderation decision was unfair, you can appeal it. Media.com’s appeals process is designed to maintain trust and safety across the platform. Appeals decisions are final.
Communication and Transparency
When Media.com takes action on flagged content, we will notify the user(s) and explain the outcome. We aim to provide clear and timely updates to help guide future posts.
Working with Law Enforcement
Media.com is committed to protecting users from harmful misinformation. When necessary, we cooperate with law enforcement to address content that violates the law.
Our Commitment
While we strive to protect users from misinformation, no platform is completely risk-free. Media.com encourages users to verify any information they come across on the network, especially before making important decisions related to business, personal relationships, health, finances, or education.