Trust Center.

Media.com is committed to protecting user freedom of expression, the integrity of user conduct, the content that is published by our community, and every user’s privacy and security

Our Guidelines

Our Guidelines have been designed to keep our community safe, encourage freedom of expression, and protect the integrity of information and engagement on our network.

Guiding Principles

  • Freedom of Expression

    We are advocates for responsible, authentic freedom of expression. We consider this a basic human right and aim to provide an environment for contrasting views to thrive.

  • Integrity

    Our decisions aim to protect the integrity of our network because we believe in our mission to restore trust in online information. Our team is committed to this mission because of its potential to positively impact society.

  • Community Safety

    We aim to protect users in our community by keeping content and conversations respectful. The safety of our community is top of mind in our decision-making.

  • Empowerment

    We believe in empowering users with the information and tools necessary to make informed decisions about how they interact with our community. This puts you in the driving seat of your experience in our community.

Your Privacy is Our Priority

At Media.com, we take your privacy seriously. We collect only the personal information necessary to provide our services—such as your name, contact details, and verification documents like a photo ID. This information is securely stored on protected servers and only retained for as long as needed to fulfill our Privacy Policy. We never sell your data, and any biometric information used for identity verification is handled with strict security measures and deleted when no longer necessary.

We may share your information with trusted service providers who help us operate our platform, but only as required to deliver our services. In certain cases, we may also disclose information if required by law. You have rights over your personal data, including access, correction, and deletion options, depending on your location.

Frequently Asked Questions

  • Use the "Report" button on pieces of individual content or on entire profiles. You can select the reason for the report from a dropdown menu.

  • Content is reviewed by our moderators, who have been trained to assess guideline compliance. Some content may be automatically removed based on extremity, or be temporarily hidden while awaiting review.

  • Posts/comments may be removed if they violate the platform’s community guidelines, such as for hate speech, harassment, or sharing inappropriate or illegal content.

  • If you believe your content was removed in error, you can submit an appeal through Make a Report. Provide as much detail as possible.

  • Yes, go to the user’s profile and select the “Report” option. Provide details about the behavior in the provided text box.

  • Your report will be reviewed by our moderation team. If the content violates our guidelines, it may be removed. Generally, reporters will not receive an update once the content is actioned. Reporting is anonymous, and the user who posted the reported content will not be informed of the reporter’s handle.

  • Our Rules of Engagement can be found media.com/trust-center. These rules outline acceptable behavior and prohibited content. If a violation occurs, the Content Moderation team may take corrective actions, such as content removal, restriction of monetization features, issuing warnings, or account suspension.

  • Our Rules of Engagement serve as guardrails, applying to all content shared on the platform—including posts, messages, videos, and profiles.

    In addition to behaviors as outlined in our Bullying and Harassment, Hate Speech, and Misinformation policies, the following content topics are considered sensitive, and should not be posted on Media.com:

    1. Content that centers solely on excessive or graphic violence and gore. (Note that some graphic violence is context dependent. For example, images posted by journalists covering specific topics such as war.)
    2. Content featuring death or extreme injury.
    3. Threats or attempts to inflict physical harm or death on others.
    4. Threats or attempts to hack or dox others.
    5. Pornographic content.
    6. Posting links to pornographic websites or the dark web.
  • Content might remain visible if it doesn’t explicitly violate guidelines. Decisions are nuanced and may vary.

  • Consequences can include warnings, content removal, account suspension, or permanent bans. If you think your content was removed in error, you can file an appeal here.

  • Media.com does not verify all information posted by our users. However, we do verify the identity of the users themselves, requiring proof of identity before account creation. By doing this, we aim to make bot accounts, sock puppet accounts, and spam less prevalent than on other social media platforms.