Trust Center

Media.com is committed to protecting user freedom of expression, the integrity of user conduct, the content that is published by our community, and every verified user’s privacy and security

Rules of Engagement

Fact Checking
At Media.com, we are committed to ensuring the accuracy and trustworthiness of the information shared on our platform. While we verify user profiles to enhance accountability, we recognize that not all content may be free from misinformation. We respect diverse opinions but will take action if any user-generated content threatens to harm our users or the wider public.
Dangerous Organizations
At Media.com, we are dedicated to keeping our community safe from harmful, violent, or unlawful users and groups. We do not allow any content that threatens, promotes, or glorifies violence, hate, or criminal activity. Our goal is to maintain a secure online space for everyone.
Adult Sexual Abuse
At Media.com, we are deeply committed to protecting our users from sexual abuse and the sharing of non-consensual intimate images. We understand the serious violation this represents and will take immediate action to ensure user safety and privacy.
Verified Accounts
At Media.com, our mission is restore public trust in online information. We aim to achieve this by providing a platform for viewing, publishing, and sharing content from trusted and verified sources. To help maintain the integrity of our network, we offer profile verification for individuals and organizations wishing to post content on Media.com.
Misinformation
At Media.com, we are committed to sharing accurate and reliable information, especially during critical times like global crises. Our goal is to prevent the spread of false or misleading information that could cause harm, especially to people affected by these situations.
Content Creation Standards
At Media.com, we’re committed to creating a space that’s positive, respectful, and informative for everyone. These guidelines will help you understand how to contribute to our community while ensuring the integrity of discussions and respect for others.
Hate Speech
At Media.com, we want to create a space where everyone can share their thoughts freely, while feeling safe and respected. To do this, we have a zero-tolerance policy against hate speech, which can lead to intimidation, exclusion, or even harm.
Bullying And Harassment
At Media.com, we want everyone to feel safe and respected. Bullying or harassment is not allowed on our platform. These guidelines explain what bullying and harassment look like and how we handle these situations to keep our community secure.
Law Enforcement Liaison
At Media.com, we work closely with law enforcement and government agencies to ensure safety while respecting our users' privacy. These guidelines explain how we handle requests from law enforcement and official bodies and what steps we take to protect both our users and the integrity of our platform.
High Risk Users
At Media.com, we are dedicated to maintaining a safe and respectful community for all users. This guide explains our policies on high-risk users, who may pose a threat to our platform or others.
Youth Safety
At Media.com, we take the safety and protection of minors very seriously. This guide outlines how we keep young users safe and what behaviors are not allowed on our platform.
Intellectual Property
Media.com is committed to ensuring that content shared on our platform respects copyright laws. This policy applies to all content posted on Media.com.

Guiding Principles

Preventing Abuse
Learn about others by viewing their Media.com profiles. Useful for research, due diligence and keeping informed.
Minimizing Harm
Respond to any media published about you in a systematic, structured manner. An effective tool for reputation management.
Verified Accounts
Publish your own media releases on your profile. Popular if you need to make an official statement or share news updates.
Empowering Users
Record video and audio to updates and responses. A powerful way to convey your message to your audience.

Our Safety Experts

Media.com believes every user should feel confident that their privacy is being protected online. It is at the core of the way we design and build the services that our users know and love, so that they can fully trust the experience and focus on building meaningful connections

Frequently Asked Questions

How do I report content that violates the rules?
Use the "Report" button on pieces of individual content or on entire profiles. You can select the reason for the report from a dropdown menu.
Who reviews reported content?
Content is reviewed by our moderators, who have been trained to assess guideline compliance. Some content may be automatically removed based on extremity, or be temporarily hidden while awaiting review.
Why was my post/comment removed?
Posts/comments may be removed if they violate the platform’s community guidelines, such as for hate speech, harassment, or sharing inappropriate or illegal content.
How do I appeal a content removal decision?
If you believe your content was removed in error, you can submit an appeal through Make a Report. Provide as much detail as possible.
Can I report a user for abusive behavior?
Yes, go to the user’s profile and select the “Report” option. Provide details about the behavior in the provided text box.
What happens after I report content?
Your report will be reviewed by our moderation team. If the content violates our guidelines, it may be removed. Generally, reporters will not receive an update once the content is actioned. Reporting is anonymous, and the user who posted the reported content will not be informed of the reporter’s handle.
What are the platform’s community guidelines?
Our Rules of Engagement can be found media.com/trust-center. These rules outline acceptable behavior and prohibited content. If a violation occurs, the Content Moderation team may take corrective actions, such as content removal, restriction of monetization features, issuing warnings, or account suspension.
What kind of content is not allowed?
Our Rules of Engagement serve as guardrails, applying to all content shared on the platform—including posts, messages, videos, and profiles.
In addition to behaviors as outlined in our Bullying and Harassment, Hate Speech, and Misinformation policies, the following content topics are considered sensitive, and should not be posted on Media.com:
1. Content that centers solely on excessive or graphic violence and gore. (Note that some graphic violence is context dependent. For example, images posted by journalists covering specific topics such as war.)
2. Content featuring death or extreme injury.
3. Threats or attempts to inflict physical harm or death on others.
4. Threats or attempts to hack or dox others.
5. Pornographic content.
6. Posting links to pornographic websites or the dark web.
Why do some offensive posts stay up?
Content might remain visible if it doesn’t explicitly violate guidelines. Decisions are nuanced and may vary.
What happens if I violate community guidelines?
Consequences can include warnings, content removal, account suspension, or permanent bans. If you think your content was removed in error, you can file an appeal here.
How does Media.com verify information on the platform?
Media.com does not verify all information posted by our users. However, we do verify the identity of the users themselves, requiring proof of identity before account creation. By doing this, we aim to make bot accounts, sock puppet accounts, and spam less prevalent than on other social media platforms.
Why should I trust Media.com over other news sources?
Media.com partners with NewsGuard to provide Reliability Ratings scores on certain content. These Ratings provide an objective measure visible to the Content Moderation team to indicate how reliable the narrative in an article or post might be.