Trust Center.
Media.com is committed to protecting user freedom of expression, the integrity of user conduct, the content that is published by our community, and every user’s privacy and security
Our Guidelines
Our Guidelines have been designed to keep our community safe, encourage freedom of expression, and protect the integrity of information and engagement on our network.
- Fact CheckingThe accuracy and trustworthiness of the information shared on our platform is imperative to our mission.
- Dangerous OrganizationsWe are dedicated to keeping our community safe from harmful, violent, or unlawful users and groups. We do not allow any content that threatens, promotes, or glorifies violence, hate, or criminal activity. Our goal is to maintain a secure online space for everyone.
- Adult Sexual AbuseWe are deeply committed to protecting our users from sexual abuse and the sharing of non-consensual intimate images.
- Verified AccountsOur mission is restore public trust in online information. We aim to achieve this by providing a platform for viewing, publishing, and sharing content from trusted and verified sources.
- MisinformationChampioning accurate and reliable information is a cornerstone of our values.
- Content Creation StandardsWe aim to create a space that’s positive, respectful, and informative for everyone. These guidelines will help you understand how to contribute to our community while ensuring the integrity of discussions and respect for others.
- Hate SpeechWe’ve created a space where everyone can share their thoughts freely, while feeling safe and respected. To do this, we have a zero-tolerance policy against hate speech, which can lead to intimidation, exclusion, or even harm.
- Bullying And HarassmentWe want everyone to feel safe and respected. Bullying or harassment is not allowed on our platform. These guidelines explain what bullying and harassment look like, and how we handle these situations to keep our community secure.
- High Risk UsersMaintaining a safe and respectful community for all users is at the forefront of our goals. This guide explains our policies on high-risk users, who may pose a threat to our platform or others.
- Youth SafetyWe take the safety and protection of minors very seriously. This guide outlines how we keep these users safe and what behaviors are not allowed on our platform.
- Intellectual PropertyEnsuring that content shared on our platform respects copyright laws is a joint effort. We encourage all users to respect intellectual property rights and share content responsibly, creating a collaborative and legally compliant environment on Media.com.
Guiding Principles
Freedom of Expression
We are advocates for responsible, authentic freedom of expression. We consider this a basic human right and aim to provide an environment for contrasting views to thrive.
Integrity
Our decisions aim to protect the integrity of our network because we believe in our mission to restore trust in online information. Our team is committed to this mission because of its potential to positively impact society.
Community Safety
We aim to protect users in our community by keeping content and conversations respectful. The safety of our community is top of mind in our decision-making.
Empowerment
We believe in empowering users with the information and tools necessary to make informed decisions about how they interact with our community. This puts you in the driving seat of your experience in our community.
Your Privacy is Our Priority
At Media.com, we take your privacy seriously. We collect only the personal information necessary to provide our services—such as your name, contact details, and verification documents like a photo ID. This information is securely stored on protected servers and only retained for as long as needed to fulfill our Privacy Policy. We never sell your data, and any biometric information used for identity verification is handled with strict security measures and deleted when no longer necessary.
We may share your information with trusted service providers who help us operate our platform, but only as required to deliver our services. In certain cases, we may also disclose information if required by law. You have rights over your personal data, including access, correction, and deletion options, depending on your location.
Frequently Asked Questions
Use the "Report" button on pieces of individual content or on entire profiles. You can select the reason for the report from a dropdown menu.
Content is reviewed by our moderators, who have been trained to assess guideline compliance. Some content may be automatically removed based on extremity, or be temporarily hidden while awaiting review.
Posts/comments may be removed if they violate the platform’s community guidelines, such as for hate speech, harassment, or sharing inappropriate or illegal content.
If you believe your content was removed in error, you can submit an appeal through Make a Report. Provide as much detail as possible.
Yes, go to the user’s profile and select the “Report” option. Provide details about the behavior in the provided text box.
Your report will be reviewed by our moderation team. If the content violates our guidelines, it may be removed. Generally, reporters will not receive an update once the content is actioned. Reporting is anonymous, and the user who posted the reported content will not be informed of the reporter’s handle.
Our Rules of Engagement can be found media.com/trust-center. These rules outline acceptable behavior and prohibited content. If a violation occurs, the Content Moderation team may take corrective actions, such as content removal, restriction of monetization features, issuing warnings, or account suspension.
Our Rules of Engagement serve as guardrails, applying to all content shared on the platform—including posts, messages, videos, and profiles.
In addition to behaviors as outlined in our Bullying and Harassment, Hate Speech, and Misinformation policies, the following content topics are considered sensitive, and should not be posted on Media.com:
- Content that centers solely on excessive or graphic violence and gore. (Note that some graphic violence is context dependent. For example, images posted by journalists covering specific topics such as war.)
- Content featuring death or extreme injury.
- Threats or attempts to inflict physical harm or death on others.
- Threats or attempts to hack or dox others.
- Pornographic content.
- Posting links to pornographic websites or the dark web.
Content might remain visible if it doesn’t explicitly violate guidelines. Decisions are nuanced and may vary.
Consequences can include warnings, content removal, account suspension, or permanent bans. If you think your content was removed in error, you can file an appeal here.
Media.com does not verify all information posted by our users. However, we do verify the identity of the users themselves, requiring proof of identity before account creation. By doing this, we aim to make bot accounts, sock puppet accounts, and spam less prevalent than on other social media platforms.