How We Approach Fact-Checking

The accuracy and trustworthiness of the information shared on our platform is imperative to our mission.

How We Approach Fact-Checking Policy

Version: 2.0

Last updated: May 16, 2025

Introduction

Media.com is dedicated to the integrity, accuracy and reliability of information on our network. Our mandatory profile verification processes help make Media.com users accountable for the content they post. This lowers the potential risk of misinformation on our network, however it does not mean content on Media.com is risk-free.

Media.com recognizes and is supportive of different viewpoints on topics; however, when user-generated content published on Media.com adversely impacts Media.com users or the general public, we take action.

Review

In the first instance of a report, Media.com’s content moderation team will review the content that has been flagged to determine whether it should be moderated or permanently removed. If content is likely to be false, misleading, harmful or may adversely influence the decisions of others, we may choose to moderate it.

Content that is flagged, but is unlikely to be false, misleading, harmful or adverse to the decisions of others, may not be removed. This decision will be made by Media.com’s content moderators at Media.com’s sole discretion.

Actions We May Take

If Media.com considers of its own accord that content may be false, misleading, harmful or may adversely influence the decisions of others, we reserve the right to:

  1. apply clear labels to the content to make Media.com users aware there may be risks associated with the content;
  2. limit the reach of content by decreasing its visibility in Media.com’s feed;
  3. publish credible information alongside the content to make users aware of alternative viewpoints;
  4. remove the content; 
  5. warn the user(s) that published the offending content; or,
  6. temporarily suspend the account of the user(s) that published the offending content; and/or, permanently block the account of the user(s) that published the offending content.

Transparent Communication

When Media.com decides to take action on user-generated content, we inform the user(s) about the investigation process and its outcome. We aim to notify users promptly and with accurate information to help guide future content publishing decisions.

Best Endeavors

Networks that host user-generated content like Media.com and others are prone to the risk of misinformation and disinformation. Media.com remains committed to using best endeavors to protect its users from the harm of misinformation and disinformation; however, this does not mean consuming content on Media.com is risk-free.

Not Risk-Free

Users should be aware that consuming content on networks like Media.com carries with it the risk of making decisions or forming views based on information that may be false, misleading, harmful or unreliable.

Media.com encourages users to undertake their own verification of information prior to making decisions related to content published on Media.com. This includes business, personal relationships, health & wellbeing, medical, financial and education-related decisions made in reliance of information published by Media.com or Media.com users.