How We Approach High Risk Users

Media.com is committed to providing our users with a trusted and safe online community, which minimizes the risk of harm caused by potentially violent, hateful or unlawful users and associated entities.

This includes, but is not limited to crime syndicates, cyber criminals or individuals who have attempted to defraud the platform, as well as users or entities promoting or facilitating the promotion of such organizations, groups or activities.

Media.com uses Stripe to process payments on our platform, thus all users purchasing plans on Media.com must adhere to Stripe’s policies for prohibited businesses and services related to high-risk jurisdictions as designated by the Office of Foreign Assets Control.

Persons Stripe has determined for various reasons, including legal, contractual, and commercial reasons, to be prohibited, such as those individuals or entities named to a restricted person or party list of, or otherwise restricted by, the US, United Kingdom, European Union, or United Nations, including the sanctions maintained by the US Office of Foreign Assets Control.

Media.com does not tolerate content that purports to or actually threatens criminal activity. Where we consider this to be a risk or threat to Media.com users or the general public, we may take action.

Media.com prohibits the use of Media.com by:

1. Criminal Individuals or Entities: These are individuals or organizations that attempt to use Media.com for any form of unlawful activity against Media.com, other Media.com users or the general public.
2. Affiliation with or promotion of the activities of High Risk Users ; engaging in or promoting violent acts, recruitment activities, or providing/distributing services or support to further the objectives of High Risk Users.

Exceptions to Media.com’s High Risk Users Policy include:

1. Entities that have reformed, denounced violence and hate, or are engaged in peaceful resolution processes.
2. State or governmental entities, including those with elected public representatives.
3. Content relating to High Risk Users which is intended to be educational, documentary, or newsworthy purposes.
4. Individuals convicted of criminal offenses unrelated to Media.com.

Our platform uses human moderators to identify and remove accounts that may be high risk. Violations may come to our attention through the following methods:

User Reports: Users can report inappropriate profiles directly through the platform using the “Report” button available on each post or user profile page.

Regulatory Reports: We may receive reports from government agencies that help us identify non-compliant accounts.

Internal Review: Our team of internal moderators regularly reviews the platform to proactively detect and address violating accounts.

For more information on specific threats of violence or incidents involving wishing harm upon individuals or groups, please refer to our Bullying and Harassment Policy.